Assisting CIT Officers Ideas


Assisting Us During a Mental Health Crisis


Mental health crises are extremely stressful for everyone.  Some preparation before the crisis and some common-sense actions when a CIT Officer responds to a crisis will help your friend or loved-one get the care needed as soon as possible.

  • Find out if CIT is part of your police department.
  • When calling for police assistance, ask for a CIT officer.
  • Keep a current list of medications and doctors' names and offer it to the officer when he/she arrives.
  • Meet the CIT Officer outside if possible and fully explain the crisis and what you would like to happen.
  • Make the CIT Officer(s) aware of anything you know that upsets the person in crisis.
  • Keep all guns out of the home.
  • When the CIT Officer arrives, advise them if the person is armed or has access to weapons. Remember, when weapons are involved, police concentrate on the possible threat of violence until it is neutralized.
  • The CIT Officer(s) will probably ask you to wait in an area away from the person in a crisis. Let the officer do his job.  Only offer assistance if asked.
  • Be prepared to go to the hospital.  Not all CIT calls necessarily mean a trip to the hospital.
  • Get to know your Police Department. Introduce your family member or friend to the police when they are not in crisis. Call your Police Department and have a CIT Officer stop by your house when he/she has time or go to the police station when a CIT Officer will be there.
  • Let your family member know the police are there to help.
  • Educate yourself about your family member's or friend's mental illness by requesting information from the National Alliance on Mental Illness St. Louis' Help Line: (314) 966-4670.  Visit their website at

Questions?  Call Us.

Sergeant Gary Robertson
St. Louis Area CIT Police Coordinator
7900 Forsyth Blvd
St. Louis County, MO 63105
Telephone: (314) 615-7117
Email: grobertson[email protected]


St. Louis County Police Department

7900 Forsyth Blvd

Clayton, MO 63105

Emergency Calls: Call 911

Non-Emergency Reporting / General Information: (636) 529-8210

TDD: (636) 529-8220 


St. Louis Area CIT Police Coordinator

Sergeant Gary Robertson

7900 Forsyth Boulevard

St. Louis, Missouri 63105

For questions and comments:

Telephone: (314) 615-7117

Email: [email protected]