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Saint Louis County Department of Health

REQUEST FOR PROPOSAL
FOR ENVIRONMENTAL HEATLH SYSTEM
SAINT LOUIS COUNTY DEPARTMENT OF HEALTH (DOH)
May 17, 2013


Purpose:


Saint Louis County Department of Health’s Division of Environmental Protection (SLCDOH DEP) is soliciting proposals for the design and deployment of a commercially available off-the-shelf (COTS) enterprise integrated ENVIRONMENTAL HEALTH MANAGEMENT SYSTEM that will improve customer service and streamline business processes.


The ENVIRONMENTAL HEALTH MANAGEMENT SYSTEM shall be a single, comprehensive system where all modules are completely integrated. It shall decrease time and space spent on current paper record system, increase division productivity in billing, data entry, and data report generation and provide tools to analyze individual and divisional accountability. All data must be encrypted and stored on St. Louis County IT equipment or within a comparably secure and effective cloud environment.


On an annual basis, SLCDOH DEP completes approximately 10,100 Food Program inspections, 680 Day Care Program Inspections, 7,600 Aquatic Recreation Facility Program Inspections, 1,000 Tobacco Program Inspections, 300 Lodging Program Inspections, 20 Tattoo Program Inspections, 2,500 Dairy Farm Inspections, 275 Dairy Vehicle Inspections and 83 Onsite Sewage Complaint Inspections.


SLCDOH DEP is looking for application software that will increase efficiency and assist staff in conducting inspections in the field, tracking data, and running reports.


Our objective is to replace our current Environmental Health Management System and various other external data sources, including the permitting, certification and records management systems, with a user-friendly system that is accessible to both SLCDOH DEP staff and the general public. The system must have the ability to enter data and create documents on and off-line in the field, upload data to the master database and have the ability to publish information on the St. Louis County Website. Our strong preference is for a “pure web” solution that does not require client software other than a web browser for most functions.This system must allow entry of and access to all applicable scanned and electronic documents including: permit applications, inspections, photographs, permits, licenses and certifications. Electronic document storage should be interoperable with Microsoft SharePoint. The system must also manage licensing and all financial transactions associated with permitting, licensing, and other fees in a secure environment. We are willing to consider cloud or on premise solutions, but will consider the full costs of an on-premise solution in evaluating a solution. We are committed to making our data as usable to the public as we can. The solution should support APIs such as LIVES that make it easy for the public to use our data within the context of popular social media applications.


SLCDOH DEP plans to have a set of basic services in place for 29 users in five (5) offices initially, with additional locations added later.


RFP:


A complete copy of this RFP can be viewed by clicking here.  


Instructions:


The County’s standard for creating and sharing documents electronically is Microsoft Office 2007. Proposers must confirm their ability to meet these County standards during the RFP process and beyond should the County require further questions and/or communications.


All questions pertaining to this proposal shall be directed by e-mail to Edward Mueth, Director of Health Executive Administration at emueth@stlouisco.com. Questions must be submitted by deadline: 3:00 p.m. CDT, May 24, 2013.


The Director of Health Executive Administration, Edward Mueth, is the single point of contact regarding this RFP.


Proposals are due in the office of Edward Mueth, Director of Health Executive Administration, 6121 N Hanley, Berkeley, MO 63134 by June 10, 2013. Late or unpriced or incomplete RFPs will not be considered.


All RFPs must be submitted electronically in the County standard electronic format (Microsoft Office 2007/2010) in addition to 5 paper copies for review.


Electronic copies of this RFP are available in Word 2007/2010. Send an e-mail request to Edward Mueth, emueth@stlouisco.com for a copy.


It shall be the vendor's responsibility to ascertain that the proposal includes all addenda issued prior to the proposal submission date and include signed addenda with their RFP response. Addenda will be posted on the County’s internet site along with the RFP. Proposals not containing all signed addenda may be disqualified.