Commendations and Complaints

Citizen communications regarding the performance of our personnel are always welcomed by the St. Louis County Police Department. We are always pleased when we are told that a Department employee's performance was outstanding, and we need to know when an employee didn't meet your expectations.

How to Commend an Officer’s Actions

There are several ways in which you can make the Department aware when an employee has done particularly well in performing his or her job. You can:

  • Mail a brief letter to:

    Colonel Jon Belmar, Chief of Police
    St. Louis County Police Department
    7900 Forsyth
    Clayton, MO 63105.

    Please describe the incident and the actions you think were exceptional. If you don't know the officer's name, please include information such as the type of incident, date, time, and location.

  • E-mail the compliment to Chief Belmar through this link.

  • Make a verbal commendation by calling the Bureau of Professional Standards at (314) 615-5340.

  • Fill out an Online Citizen's Comment Form which will go directly to the Bureau of Professional Standards.

The Chief will notify our employees of all messages received commending their actions and, where appropriate, may award additional recognition for the employee's actions.

How to Make a Complaint

If you wish to make a complaint regarding a Department employee, you may also do so in a number of ways. You may:

All complaints will be thoroughly investigated and, where appropriate, corrective and/or disciplinary action will be taken to make sure that the incident isn't repeated.

More Information

A brochure describing in more detail the methods for informing us of exemplary performance and for filing a complaint, and the Department's procedures for investigating complaints, can be downloaded by clicking one of the links below. The brochure is currently available in three languages:

St. Louis County Police Department

7900 Forsyth Blvd

Clayton, MO 63105

Emergency Calls: Call 911

Non-Emergency Reporting / General Information: (636) 529-8210

TDD: (636) 529-8220