ADA/Disability Issues

The Saint Louis County Government ADA (Americans with Disabilities Act) Coordinator, located in the Department of Administration, guides County government to ensure that persons with disabilities have access to all its programs, services, activities, and employment process. If a person doing business with County government needs to request an accommodation for program accessibility, he or she should make that request directly to the department providing the program using this form PDF.

If that same person has a complaint about accessibility, he or she may want to complete an ADA Grievance form attached to the County ADA Grievance Policy and Procedures PDF.  The completed form should be addressed to the St. Louis County ADA Coordinator:

Carol Flood 

Division of Personnel 

41 S. Central Avenue, 7th Floor St. Louis, MO 63105 

Voice (314) 615-5429 Relay MO 711 or (800) 735-2966 

Emails can be sent to [email protected] 



Saint Louis County Access & Functional Needs Registry
The Saint Louis County Access & Functional Needs Registry allows people with physical, cognitive, or age-related conditions to communicate with emergency responders that they may need additional assistance during a disaster. Information is confidential and stored in a secured database. During a disaster, emergency responders will use the data for planning and response purposes. Learn more about the Saint Louis County Access & Functional Needs Registry

Transportation Matrix

The Commission on Disabilities Transportation Committee commissioned the following survey of accessible transportation available to St. Louis County residents PDF.